Shipping policy

🚚 Shipping Policy – Dr Sphe Eyewear

📦 Delivery Areas

We currently ship nationwide across South Africa.

💰 Shipping Fees
  • Flat Rate: R100 across South Africa
  • Free shipping promotions may apply during special campaigns.
⏱ Processing Time
  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.
🚛 Delivery Time
  • Standard Delivery: 2–5 business days (depending on location)
  • Major cities: 2–3 days
  • Outlying areas: 3–5 days
📍 Order Tracking
  • Once your order is shipped, you will receive a tracking number via WhatsApp or email.
❗ Delivery Notes
  • Please ensure your address and contact details are correct to avoid delays.
  • We are not responsible for delays caused by courier issues, weather, or incorrect information.
📦 Failed Deliveries
  • If delivery fails due to incorrect details or missed delivery attempts, re-delivery may incur an additional fee.
🛍 Click & Collect (Optional – if you offer it)
  • Available at selected locations (if applicable)
  • You will be notified when your order is ready for collection
📞 Need Help?

For any shipping queries, contact us: